Privacy Policy

1. Introduction

Fathima Traders respects your privacy and is committed to protecting the information you provide when using our website, services and enquiry forms.

This Privacy Policy explains what information we may collect, how we use it, how we protect it and the choices available to you.

2. Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Name
• Company or business name
• Phone number
• Email address
• Business or delivery address
• Product requirements
• Quantity and bulk-order requirements
• Messages and enquiry information
• Information you voluntarily provide through forms

3. How We Use Your Information

We may use the information you provide to:

• Respond to enquiries and requests for quotations
• Provide product availability and pricing information
• Communicate about agricultural commodity requirements
• Process and manage customer enquiries
• Prepare quotations and related business documents
• Improve our website and services
• Maintain website security and prevent misuse
• Understand website usage and performance

4. Google Analytics

We use Google Analytics to understand how visitors use our website and to measure website traffic and performance.

Google Analytics may collect information such as page views, approximate location, device and browser information, referral information and interactions with the website. This information helps us understand website usage and improve our online services.

Google may process information collected through Analytics in accordance with its own privacy policies and terms.

5. Cookies and Similar Technologies

Our website and third-party services used on the website may use cookies or similar technologies to support website functionality, security, analytics and performance measurement.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Information Sharing

We do not sell your personal information.

We may share information with service providers or technology providers when reasonably necessary to operate our website, process enquiries, provide analytics, maintain security or provide requested services.

We may also disclose information where required by applicable law, regulation or legal process.

7. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain business enquiry and customer information for as long as reasonably necessary for business, operational, legal, accounting or security purposes.

9. Third-Party Services

Our website may use third-party services such as analytics, hosting, database, storage, communication and other technology providers.

These providers may process information according to their own privacy policies and terms.

10. External Links

Our website may contain links to external websites or services. Fathima Traders is not responsible for the privacy practices or content of third-party websites.

11. Your Choices

You may contact us if you want to ask about information we hold about you, request correction of inaccurate information, or ask about the handling of your personal information, subject to applicable legal and business requirements.

12. Children's Privacy

Our website is intended for business and general informational purposes and is not directed toward children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices. The updated version will be published on this page with a revised update date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact Fathima Traders.